I trust you’re all keeping well, safe, and healthy!
We are now nearly halfway through 2020, and I am sure I’m not the only one to say that we’re all glad at Niven Distribution that the last six months are now behind us.
It seems like we are coming out the other side of COVID-19 and the world economies are slowly starting to come back to life and return to some normality. We’re now seeing all shops reopening in the UK, kids returning to school and supply chains become more stable, which is a great relief.
Once again, thank you all for your continued support, loyalty, and patience while we have weathered this COVID storm. It has been no easy task of transforming a company essentially overnight into an online supermarket and I commend all our staff who have had to adapt quickly and deal with a completely overwhelming amount of orders.
I’d like to encourage all of our customers to make use of our new ‘review’ page to give us your feedback on customer service, deliveries, product quality, etc. This is vital information which will only help us further improve our service to this new side of the business.
For our wholesale customers, we look forward to you reopening the doors of your hotels, bars, and restaurants in the coming weeks and months, and we’re here to support you as and when you need us.
We also have some exciting announcements over the next few weeks regarding loyalty points, Niven Retail App, and Warrior drinks to name just a few. So be sure to keep an eye on our social media to stay up to date.
I hope you all are enjoying the new CO-OP products and the online shopping experience and I look forward to receiving your feedback.
As always feel free to message me directly should you need anything at harry@nivendistribution.com
Regards,
Harrison Niven
